In this guide, you'll find all the information you need for your stay.
Everything is designed to make you feel good... quite simply!
YOUR ROOM
EQUIPMENT :
Telephone:
Your outgoing calls will be charged directly to your bill.
The price of calls is calculated per indivisible amount (time credit) at €0.30 incl. VAT for units of time (pulses) that vary according to the call destination zone.
Alarm clock :
To program your alarm clock :
Pick up > Dial 62 > Enter wake-up time > Dial 4 then room number > Hang up
Example: 62 0700 = 7:00 am
62 1900 = 19h00
To cancel the alarm :
Pick up > Dial 64 > Hang up
You can also ask for your alarm clock to be programmed at reception (9).
The bed: All bedding, comforters and pillows are made in France, and have been carefully selected to ensure optimum comfort and dreamlike nights.
Air conditioning: All our rooms are equipped with air conditioning.
Courtesy tray: Our rooms are equipped with a Nespresso machine, so you can enjoy a cup of coffee, tea or herbal tea at any time of day.
Sockets: All room sockets are supplied with 220 volts. International adapters are available at reception.
TV: Numerous national and international TV and radio channels are available on the in-room TV.
Safe: A safe is available in your room.
Bathroom: A hairdryer is available on the dressing room shelf.
The exclusive collection of Rituals products has been selected and placed at your disposal in the bathroom: a hand wash, a body cream, a hair and body wash and a conditioner.
Reduced-mobility guests: Our hotel has PRM access on rue du Molinel and 3 Superior category rooms designed and equipped to accommodate reduced-mobility guests.
Malfunctions: If you notice a water leak, a light bulb out, or any other problem, please contact reception so that we can take action as quickly as possible.
RESTAURATION
BREAKFAST:
A buffet breakfast is served daily in the dining room:
- Monday to Friday, 6.30am to 10am
- Saturday and Sunday, 7am to 11am
Buffet breakfast: €22 per adult, free for children under 12 and with the purchase of an adult breakfast.
You can order breakfast in your room for an additional €10.
To validate your order, please complete the form provided and hang it on your door before 4am.
RESTAURANT :
Les Augustins restaurant welcomes you every day from 12pm to 2pm and from 7pm to 10pm.
The chef and his team offer traditional French cuisine inspired by regional specialties. See menu.
BAR:
Our barman offers original cocktails, as well as a selection of local drinks, to be enjoyed on comfortable velvet sofas. Embracing the oval shape of the original glass roof, the magisterial bar plays on the codes of the old bank counters and is the place to be for sharing and endless discussions.
The bar is open Monday to Wednesday from 4.30pm to 11pm and Thursday to Saturday from 4.30pm to midnight.
ROOM SERVICE :
Hot and cold meals and drinks are served in your room from 7pm to 10pm.
This service is available 7 days a week outside restaurant opening hours. Waiting time may vary depending on restaurant activity (approx. 20-30 minutes).
Room service dinner - rate: included in menu price
Ask at reception for room service rates.
HOTEL SERVICES :
HEATED INDOOR POOL :
In a hushed atmosphere of Aqua blue tones, imagine yourself swimming in a large stainless steel pool with crystal-clear waters, surrounded by the old safes...
The pool is open every day from 7am to 11pm.
FITNESS ROOM :
The fitness room is open every day from 7am to 11pm, so feel free to take advantage of the equipment for your workouts.
MASSAGE :
Take advantage of your stay at the Oceania Lille les Augustins hotel to indulge in a moment of relaxation. Thanks to our partner Sothys, we offer a wide range of treatments and massages tailored to your needs and desires.
Massage rates available at the SPA.
ANIMALS :
The hotel welcomes your pets. Your pet must remain calm and clean during your stay. They must be accompanied at all times, including in your room, and kept on a leash. A supplement of €20 per night will be charged. For reasons of hygiene, pets are not allowed in the restaurant areas. Thank you for your understanding.
BABY EQUIPMENT :
The hotel has all the necessary equipment to welcome your children from 0 to 3 years old with peace of mind (baby bed on request). Please do not hesitate to make a request at reception.
CONCIERGERIE :
Our concierges are on hand 24 hours a day to provide you with all the information you need about the city and the hotel.
INTERNET :
The hotel is equipped with free Wi-Fi Internet access, with a high-speed wireless connection.
To connect, choose the hotel's network, then open your browser. Fill in the information requested on the form that appears.
In the event of connection problems, please do not hesitate to contact reception.
LATE CHECK-OUT :
You can check out late from 12pm to 3pm, for a supplement of 50% of the room rate*. After 3pm, the room rate will be charged.
*Subject to availability
GENERAL INFORMATION
NON-SMOKING AREAS :
For your well-being and that of others, the hotel is entirely non-smoking.
In application of decree N°2006-1386 of November 15, 2006, setting the conditions for the application of the ban on smoking in assigned areas, we reserve the right to send a €400 deodorization fee to any guest who has smoked in their room, and to refuse them any future access to the hotel.
MAGNETIC CARD :
Please keep your magnetic card with you during your stay. It may be required to justify your presence in the hotel, and will also enable you to unlock the entrance doors at night. It must be left at reception on the day of your departure.
LUGGAGE :
You can ask for a luggage assistant at reception, and leave it free of charge in luggage storage during your stay and on the day of your departure (24 hours a day).
ADDITIONAL PRODUCTS :
Additional products are available free of charge at the 24-hour reception desk: pillows, towels, sewing kit, comb, dental kit, razor, shaving foam, periodical protection, shower gel, shampoo, conditioner, body lotion, as well as shower cap from reception.
SAFETY BOX :
A safe is available in your room to protect your belongings.
MEANS OF PAYMENT :
We accept the following credit cards: American Express, Visa, Eurocard & Mastercard and Chèques Vacances.
For currency exchange, reception will direct you to the nearest exchange office.
For longer stays, weekly payment is required. The hotel does not accept payment by cheque.
MEANS OF TRANSPORT :
If you need to get around, we'll be happy to tell you about the transport options available near the hotel (bus, cab, streetcar).
Would you like to book a cab? Nothing could be simpler: our reception teams are at your disposal to manage your reservation as quickly as possible.
SECURITY
EMERGENCIES :
In case of emergency, please contact immediately :
DEFIBRILLATOR :
The hotel is equipped with a defibrillator available at reception.
FIRE:
In the event of fire, immediately go down the emergency stairs (do not take the elevator) and follow the instructions of the reception team.
All safety instructions can be found behind your room door.
A SUSTAINABLE AND RESPONSIBLE STAY
OUR COMMITMENT TO THE PLANET :
At Oceania Hotels, quality goes hand in hand with our eco-responsible approach. We are committed to limiting our water and energy consumption, and to reducing waste and the use of plastic.
We pay particular attention to reducing our impact on the environment: choosing building and renovation materials, and selecting companies and suppliers who share our commitment.
Because our ethical approach also aims to favor local partners who share the same values, we are proud to work in short circuits with local players.
PRESERVE OUR WATER RESOURCES :
LET'S PROTECT ENERGY AND OUR PLANET :
In your room, have the right reflexes:
LET'S REDUCE OUR WASTE :
As far as possible and in compliance with hygiene rules, we limit single-use products and over-packaging as much as possible.
We sort our waste. You can help us by dropping off :
We wish you a pleasant stay!