In this guide, you'll find all the information you need for your stay.
Everything is designed to make you feel good... quite simply!
YOUR ROOM
EQUIPMENT
Telephone:
Outgoing calls will be charged directly to your bill.
The price of calls is calculated per indivisible amount (time credit) at €0.30 incl. VAT for units of time (pulses) that vary according to the call destination zone.
Alarm clock :
To program your alarm clock :
Pick up > Dial 63 > Enter 4-digit alarm time
Example: 63 0700 = 7h00
63 1900 = 19h00
To cancel the alarm :
Pick up > Dial 64 > Hang up
You can also ask reception to program your alarm clock (9).
The bed:
All bedding, comforters and pillows are made in France, and have been carefully selected to ensure optimum comfort and dreamy nights.
Air conditioning:
All our rooms are equipped with air conditioning.
Courtesy tray:
Superior and Privilege rooms are equipped with a Nespresso machine, so you can enjoy a cup of coffee, tea or herbal tea at any time of day.
Sockets:
All room sockets are supplied with 220 volts. International adapters are available at reception.
TV:
Numerous national and international TV and radio channels are available on the in-room TV.
Safe:
There are no safes in hotel rooms, but safes are available in the lobby for your personal belongings.
Bathroom:
A hairdryer is available on the dressing room shelf.
An exclusive collection of Rituals products has been selected and placed at your disposal in the bathroom: a liquid hand wash and a hair and body wash. You'll also find an Oceania vanity set and a box of tissues.
We also offer moisturizing hand and body creams in our Privilege and Superior rooms.
Disabled guests:
Our hotel has PRM access for disabled guests. You can enter the hotel via the front door, and access to the upper floor is by elevator. Three rooms have been specially designed with PMR facilities.
Malfunctions:
If you notice a water leak, a light bulb out, or any other problem, please contact reception so that we can take action as quickly as possible.
RESTAURATION
BREAKFAST
A buffet breakfast is served daily in the dining room:
- Monday to Friday, 7am to 10am
- Saturday, Sunday and public holidays, from 7am to 10:30am
Buffet breakfast: €16 per adult, free for children under 12 and with the purchase of an adult breakfast.
You can order breakfast in your room for an additional €8.
To validate your order, please complete the form provided and hang it on your door before 4am.
RESTAURANT
The restaurant Le Patio is open from Monday to Friday, from 12 p.m. to 2 p.m. and from 7 p.m. to 10 p.m.
BAR
We offer drinks and snacks, to be enjoyed in the bar & restaurant area or on the garden terrace, a veritable showcase of greenery.
The bar welcomes you every day from 11am to midnight.
HOTEL SERVICES
PETS
The hotel welcomes your pets. Your pet must remain calm and clean during your stay. They must be accompanied at all times, including in your room, and kept on a leash. A supplement of €20 per night will be charged. For reasons of hygiene, pets are not allowed in the restaurant areas. Thank you for your understanding.
BABY EQUIPMENT
The hotel has all the necessary equipment to welcome your children from 0 to 3 years old with peace of mind (baby bed on request). Please do not hesitate to make a request at reception.
RECEPTION
Our receptionists are on hand 24 hours a day to provide all the information you need about the city and the hotel.
INTERNET
The hotel is equipped with free Wi-Fi Internet access, with a high-speed wireless connection.
To connect using your mobile phone, please scan the QR codes in your room.
In the event of connection problems, please do not hesitate to contact reception.
EARLY ARRIVAL
You have the option of arriving early from 11am. A supplement of 50% of the room rate will be charged.
LATE CHECK-OUT
You can check out late from 12pm to 4pm, for a supplement of 50% of the room rate*. After 4pm, you will be charged the full room rate.
*Subject to availability
GENERAL INFORMATION
NON-SMOKING AREAS
For your well-being and that of others, the hotel is entirely non-smoking.
In application of decree N°2006-1386 of November 15, 2006, setting the conditions for the application of the ban on smoking in assigned areas, we reserve the right to send a €400 deodorization fee to any guest who has smoked in their room, and to refuse them any future access to the hotel.
MAGNETIC CARD
Please keep your magnetic card with you during your stay. It may be required to justify your presence in the hotel, and will also enable you to unlock the entrance doors at night. It must be left at reception on the day of your departure.
LUGGAGE
You can ask for a luggage assistant at reception, and leave it free of charge in luggage storage during your stay and on the day of your departure (24 hours a day).
ADDITIONAL PRODUCTS
Additional products are available free of charge from reception 24 hours a day: pillows, towels, dental kit, shaving kit, periodical protection, shower gel, shampoo, conditioner as well as body milk from reception.
MEANS OF PAYMENT
We accept the following credit cards: American Express, Visa, Eurocard & Mastercard.
For longer stays, weekly payment is required. The hotel does not accept cheques.
MEANS OF TRANSPORT
If you need to get around, we'll be happy to tell you about the transport options available near the hotel (bus, cab, streetcar).
Would you like to book a cab? Nothing could be simpler: our reception teams are at your disposal to manage your reservation as quickly as possible.
SECURITY
EMERGENCIES
In case of emergency, please contact immediately :
DEFIBRILLATOR
The hotel is equipped with a defibrillator available at reception.
FIRE
In the event of fire, immediately go down the emergency stairs (do not take the elevator) and follow the instructions of the reception team.
All safety instructions can be found behind your room door.
A SUSTAINABLE AND RESPONSIBLE STAY
OUR COMMITMENT TO THE PLANET
At Oceania Hotels, quality goes hand in hand with our eco-responsible approach. We are committed to limiting our water and energy consumption, and to reducing waste and the use of plastic.
We pay particular attention to reducing our impact on the environment: choosing building and renovation materials, and selecting companies and suppliers who share our commitment.
Because our ethical approach also aims to favor local partners who share the same values, we are proud to work in short circuits with local players.
PRESERVE OUR WATER RESOURCES
LET'S PROTECT ENERGY AND OUR PLANET
In your room, have the right reflexes:
LET'S REDUCE OUR WASTE
As far as possible and in compliance with hygiene rules, we limit single-use products and over-packaging as much as possible.
We sort our waste. You can help us by depositing :
We wish you a pleasant stay!