In this guide, you'll find all the information you need for your stay.
Everything is designed to make you feel good... quite simply!
YOUR ROOM
EQUIPMENT :
Telephone:
Your outgoing calls will be charged directly to your bill.
The price of calls is calculated per indivisible amount (time credit) at €0.30 incl. VAT for units of time (pulses) that vary according to the call destination zone.
Alarm clock :
To program your alarm clock :
Pick up > Dial 62 > Enter wake-up time > Dial 4 then room number > Hang up
Example: 62 0700 = 7:00 am
62 1900 = 19h00
To cancel the alarm :
Pick up > Dial 64 > Hang up
You can also ask for your alarm clock to be programmed at reception (9).
The bed: All bedding, comforters and pillows are made in France, and have been carefully selected to ensure optimum comfort and dreamlike nights.
Air conditioning: All our rooms are equipped with air conditioning.
Courtesy tray: Our rooms are equipped with a Nespresso machine, so you can enjoy a cup of coffee, tea or herbal tea at any time of day.
Sockets: All room sockets are supplied with 220 volts. International adapters are available at reception.
Television: Numerous national and international TV and radio channels are available on the in-room TV. The following Canal+ channels are available in your room: Canal +, Canal + sport, Canal + foot, Canal + ciné, Canal + 360 sports.
Safe: A safe is available at reception.
Bathroom: A hairdryer is available in your room.
An exclusive collection of Rituals products has been selected and placed at your disposal in the bathroom: a hand wash, a body cream, a hair and body wash and a conditioner.
Disabled guests: Our hotel has rooms specially designed for disabled guests.
Malfunctions: If you notice a water leak, a light bulb out, or any other problem, please contact reception so that we can intervene as quickly as possible.
RESTAURATION
BREAKFAST:
A buffet breakfast is served daily in the breakfast room:
- Monday to Friday, 6 a.m. to 10:30 a.m.
- Saturday and Sunday, 6am to 11am
Buffet breakfast: €20
Express breakfast: €9
You can order breakfast in your room for an additional €10.
To validate your order, please fill in the order form and hang it on your door before 4am.
If you're in a hurry, opt for an express breakfast, available on site or to take away, every day from 4 a.m. to 6 a.m. (On request only, reservation to be made the day before).
RESTAURANT :
In a warm and bright setting, bordered by the exotic garden, you'll enjoy simple, refined cuisine.
The restaurant is open daily from 12 noon to 1:30 pm and from 7 pm to 10 pm. See menu.
Snacking available on weekends and public holidays from 7pm to 10pm.
BAR :
Our barman offers you a menu of cocktails, whiskies, digestifs and his selection of the month. Take advantage of the advice of a true professional who loves to share his products and creations. In summer, enjoy our open-air patio under the palm trees and the outdoor terrace by the pool.
The bar welcomes you Monday to Sunday from 7 a.m. to midnight.
ROOM SERVICE :
Room service is available during restaurant opening hours (Monday to Friday, 12pm to 1:30pm and 7pm to 10pm) and snack bar opening hours (weekends and public holidays, 7pm to 10pm).
Surcharge: €10. Discover the room service menu
Waiting times may vary depending on the restaurant's activity (please allow an average of 20 to 30 minutes).
Please do not hesitate to contact our teams at reception (9) for any further information or to place an order.
HOTEL SERVICES :
HEATED INDOOR SWIMMING POOL :
The pool is open from May to September. Free access.
Monday to Sunday, 9am to 9pm, and Friday, 1pm to 9pm.
Towels available.
FITNESS ROOM :
The fitness room is open every day from 9am to 9pm, so don't hesitate to take advantage of the equipment for your workouts.
TENNIS :
The tennis court is open every day.
PETS :
The hotel welcomes your pets. Your pet must remain calm and clean during your stay. They must be accompanied at all times, including in your room, and kept on a leash. A supplement of €20 per night will be charged. For reasons of hygiene, pets are not allowed in the restaurant areas. Thank you for your understanding.
BABY EQUIPMENT :
The hotel provides a cot, high chair, changing mat and can heat up your child's meals. Please contact reception (9) for any requests.
LAUNDRY SERVICE :
The hotel has an outside dry-cleaning and laundry service.
You'll find a laundry bag and rates in your room's console drawer. Please fill in the form and drop your laundry off at reception by 9 a.m. so that it can be returned to you the next day.
An equipped ironing room is available on the 3rd floor.
INTERNET :
The hotel is equipped with free Wi-Fi Internet access, with a high-speed wireless connection.
To connect, select the hotel network, then open your browser. Fill in the information requested on the form that appears.
If you have any problems connecting, please contact reception.
PRINTING - PHOTOCOPYING :
We offer you the possibility of printing and photocopying at reception. Rate per print: €0.30.
MEETING ROOM :
Our meeting rooms are available to host your events.
We have 6 large rooms with a maximum capacity of 150m², and can accommodate up to 150 people in theater. For further information, please contact the relevant department
by e-mail: oceania.nantes.commercial@oceaniahotels.com.
FREE AIRPORT SHUTTLE :
A free shuttle is available on request from reception to take you to the airport every day from 6:30am to 11pm, for Hotel/Airport and Airport/Hotel transfers only.
The shuttle is not available at weekends.
For further information and details, please contact Reception.
PARKING :
Paid parking is available opposite the hotel for the duration of your stay at the hotel (Rate: €15 / day or free for direct bookings on the website).
LATE CHECK-OUT :
You can check out late from 12pm to 3pm, for a supplement of 50% of the room rate*. After 6pm, you will be charged the full room rate.
GENERAL INFORMATION
NON-SMOKING AREAS :
For your well-being and that of others, the hotel is entirely non-smoking.
In application of decree N°2006-1386 of November 15, 2006, setting the conditions for the application of the ban on smoking in assigned areas, we reserve the right to issue a €400 deodorization fee to any guest who has smoked in their room, and to refuse them any future access to the hotel.
MAGNETIC CARD :
Please keep your magnetic card with you during your stay. It may be required to justify your presence in the hotel, and will also enable you to unlock the entrance doors at night. It must be left at reception on the day of your departure.
LUGGAGE :
You can ask for a luggage assistant at reception, and leave it free of charge in luggage storage during your stay and on the day of your departure (24 hours a day).
ADDITIONAL PRODUCTS :
Additional products are available free of charge at the 24-hour reception desk: pillows, towels, sewing kit, comb, dental kit, razor, shaving foam, periodical protection, shower gel, shampoo, conditioner, body lotion, as well as shower cap from reception.
SAFETY BOX :
A safe is available in your room to protect your belongings.
MEANS OF PAYMENT :
We accept the following credit cards: American Express, Visa, Eurocard & Mastercard and Chèques Vacances.
For currency exchange, reception will direct you to the nearest exchange office.
For longer stays, you will be asked to pay weekly. The hotel does not accept payment by cheque.
MEANS OF TRANSPORT :
If you need to get around, we'll be happy to tell you about the transport options available near the hotel (bus, cab, streetcar).
Would you like to book a cab? Nothing could be simpler: our reception teams are at your disposal to manage your reservation as quickly as possible.
SECURITY
EMERGENCIES :
In case of emergency, please contact immediately :
DEFIBRILLATOR :
The hotel is equipped with a defibrillator available at reception.
FIRE:
In the event of fire, immediately go down the emergency stairs (do not take the elevator) and follow the instructions of the reception team.
All safety instructions can be found behind your room door.
A SUSTAINABLE AND RESPONSIBLE STAY
OUR COMMITMENT TO THE PLANET :
At Oceania Hotels, quality goes hand in hand with our eco-responsible approach. We are committed to limiting our water and energy consumption, and to reducing waste and the use of plastic.
We pay particular attention to reducing our impact on the environment: choosing building and renovation materials, and selecting companies and suppliers who share our commitment.
Because our ethical approach also aims to favor local partners who share the same values, we are proud to work in short circuits with local players.
PRESERVE OUR WATER RESOURCES :
LET'S PROTECT ENERGY AND OUR PLANET :
In your room, have the right reflexes:
LET'S REDUCE OUR WASTE :
As far as possible and in compliance with hygiene rules, we limit single-use products and over-packaging as much as possible.
We sort our waste. You can help us by dropping off :
We wish you a pleasant stay!