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Privacy policy

Date de publication : 1/8/19

Updated 12th of September 2018

General regulation on data protection
This Privacy Policy sets out and informs you of the way in which OCEANIA Hotels uses and protects the information you communicate to us, if any, when you use this site accessible from the following URL: www.OCEANIA-hotels.com (hereinafter the “Site”).
Please note that this Privacy Policy may be modified or supplemented at any time by OCEANIA HOTELS, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In this case, the date of its update will be clearly identified at the beginning of this policy. These modifications commit the User as soon as they are posted online. It is therefore important that the User regularly consults this privacy and use of cookies policy in order to stay informed regarding any possible changes.

1/ PERSONAL DATA
In general, you can visit the OCEANIA HOTELS Site without disclosing any personal information about you. In any case, you are under no obligation to transmit this information to OCEANIA HOTELS. In the event of refusal, however, you may not be able to benefit from certain information or services that you have requested. As such, OCEANIA HOTELS may be required in certain cases to ask you to enter your surname, forename, email address, telephone number, company and date of birth (hereinafter your “Personal Information). By providing this information, your expressly agree to it being processed by OCEANIA HOTELS for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form. In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14 2016, and the French data protection act of January 6 1978, OCEANIA HOTELS informs you of the following:

1. Identity of the data controller 
The data controller is the company SOFIBRA - OCEANIA HOTELS whose registered office is located at 5 rue Colbert, 29 213 Brest – France / Tel:  02 98 44 10 26

2. Purposes of the processing
OCEANIA HOTELS may process your Personal Information: (a) for the purpose of providing you with the information or services you have requested (in particular: sending you the Newsletter, commercial offers); and/or (b) for the purpose of collecting information enabling us to improve our Site, our products and services (in particular by means of cookies); and/or (c) for the purpose of contacting you regarding various OCEANIA HOTELS offers, notably including product updates and customer support.

3. Recipients
OCEANIA HOTELS is the sole recipient of your Personal Information. These data, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors of which OCEANIA HOTELS makes use (you will find further information about them in point 7 below. Neither OCEANIA HOTELS nor any of its subcontractors sells the Personal Information of visitors and Users of its Site.

4. Retention period
Your Personal Information is retained by OCEANIA HOTELS only for the time corresponding to the purpose of the collection as indicated in point 2 above, which may not in any case exceed 24 months.

5. Data Protection Rights and Freedoms
You have the following rights regarding your Personal Information, which you can exercise by writing to the postal address mentioned in point 1 or by sending an email to  donnee-perso@oceaniahotels.com

  • Right of access and communication of data

You have the right to access Personal Information concerning you. However, due to the obligation of security and confidentiality in the processing of personal data which is the responsibility of OCEANIA HOTELS, you are informed that your request will be processed subject to the provision of proof of identity, notably through the production of a scan of your valid (if requested by our dedicated electronic form) or a signed photocopy of your valid ID (in case of written request). OCEANIA HOTELS informs you that it will be entitled, if necessary, to refuse obviously abusive requests (by their number, their repetitive or systematic natured). To assist you in the process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a mail template developed by the French National Commission of Computing and Liberties (“CNIL”). https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

  • Right to rectify data

Under this right, the legislation allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete. Also, you may set general and specific guidelines regarding the fate of personal data following your death. In this case, the heirs of a deceased person may demand to take into consideration the death of their relative and/or proceed with the necessary updates. To assist you in the process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1 for your own account or on behalf of one of your deceased relatives, you will find by clicking on the following link a mail template developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

  • Right of opposition 

The exercise of this right is only possible in one of the two following situations:
When the exercise of this right is based on legitimate grounds; or
When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.
To assist you in the process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a mail template developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response time
OCEANIA HOTELS undertakes to respond to your request for access, rectification or any other request for additional information within a reasonable period of time which may not exceed 1 month from the receipt of your request.

7. Authorized service providers and transfer to a third country of the European Union
OCEANIA HOTELS informs you that it uses its authorized service providers to facilitate the collection and processing of the data that you have communicated. These service providers may be located outside the European Union and have the data collected through the various forms available on the Site. OCEANIA HOTELS has previously ensured the implementation by its service providers of adequate guarantees and compliance with strict conditions of confidentiality, usage and data protections. In particular, vigilance was focused on the existence of a legal basis for any transfer of data to a third country.

8. Complaint to the competent authority
If you consider that OCEANIA HOTELS is failing to respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a demand electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

2/ POLICY RELATING TO COOKIES
The first time you connect to the OCEANIA HOTELS website, you are warned by a banner at the bottom of your screen that information about your browsing may be stored in files called “cookies”. Our cookie policy enables you to better understand the provisions that we implement in terms of navigation on our website. In particular, it informs you about all the cookies on our website, their purpose (part I.) and provides you with the procedure to follow in order to set them (part II.)

  • General information about cookies on the OCEANIA HOTELS website

OCEANIA HOTELS, as publisher of this website, may proceed to install a cookie on the hard drive of your terminal (computer, tablet, mobile etc.) in order to ensure smooth and optimal navigation on our website. Cookies are small text files that allow us to recognize your computer, tablet or mobile device in order to personalize the services we offer you. The information collected through cookies does not in any way identify you by name. they are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your specific interests. None of this information is shared with third parties except when OCEANIA HOTELS has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority authorized to obtain it. To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the OCEANIA HOTELS website, their names, purposes and retention periods.

  • Setting your cookie preferences

You can accept or refuse the installation of cookies at any time. When you first log in to the OCEANIA HOTELS website, a banner briefly presenting information concerning the installation of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing on the OCEANIA HOTELS website (by loading a new page or by clicking on various elements of the site, for example), you accept the installation of cookies on your terminal. You are also deemed to have consented to the installation of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen. Depending on the type of cookie involved, obtaining your consent to install and read cookies on your terminal may be imperative.

  • Cookies exempted from consent in accordance with the recommendations of the French National Commission of Computing and Liberties (CNIL): some cookies do not require the prior obtaining of your consent to the extent that they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate electronic communication. These cookies include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are completely subject to this policy insofar as they are issued and managed by OCEANIA HOTELS.
 
  • Cookies requiring the prior obtaining of your consent. This requirement concerns cookies issued by third parties and which are described as “persistent”, to the extent that they remain in your device until they are deleted or expired. Because such cookies are issued by third parties, their use and installation are subject to their own privacy policies, to which you will find links below. This family of cookies includes audience measurement cookies (in particular Google Analytics), advertising cookies (not used by OCEANIA HOTELS) and social network sharing cookies (including Facebook, YouTube, Twitter and LinkedIn). The audience measuring cookies provide statistics concerning the visitor numbers and use of various elements of the website (such as the content/pages you have visited). These data contribute to improving the ergonomics of the OCEANIA HOTELS website. An audience measuring tool is used on this website:

> GOOGLE ANALYTICS whose privacy policy is available from the following link: https://www.google.com/analytics/ 
> GOOGLE TAG MANAGER whose privacy policy is available from the following link: https://www.google.com/intl/fr/analytics/tag-manager/use-policy/
> ADVERTISING COOKIES we ensure that each of our service providers using this type of cookie has and implements a strict data protection policy in accordance with the RGPD.

  • You have various tools for setting cookies

The majority of internet browsers are set by default so that cookies are allowed to be installed. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or that cookies can be accepted or refused depending on their issuer. ATTENTION: We draw your attention to the fact that a refusal to accept cookies on your terminal is nevertheless likely to affect your user experience as well as your access to certain services or functionalities of this website. Where applicable, OCEANIA HOTELS declines any responsibility concerning the consequences related to the deterioration of your browsing conditions occurring because of your decision to refuse, delete or block cookies necessary for the correct functioning of the site. These consequences cannot constitute damage and you may not claim compensation as a result. Your browser also enables you to delete existing cookies on your device or to notify you when new cookies are available for installation. These settings do not affect your browsing but you will lose all the benefits provided by the cookie. Please find below the many tools available to you in order to set your cookie preferences on your device.

  • The setting of your internet browser

Each internet browser has its own cookie management settings. To find out how to modify your cookie preferences on your browser, you will find below the links to help you access your browser’s menu for this purpose:

Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information on the tools for managing cookies, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

For any query or requests for further information regarding this cookie policy, please get in touch with us via our form.

We are always here to help,

The OCEANIA HOTELS team

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